Syncare
Syncare is a provider-patient management project designed for a healthcare startup
I redesigned a provider-patient management screen for a healthcare startup. Tools used: Figma/FigJam. Februrary 2025
PROBLEM
Healthcare providers have limited time and often manage multiple patients back-to-back, which can lead to confusion, missed details, and difficulty tracking appointments and documentation efficiently
I was tasked with redesigning the provider-patient management screen:
EVALUATING
I used heuristic evaluation (Nielsen Norman Group) and design best practices to assess the design.
Opportunities for improvement
Visual Hierarchy
Task Efficiency
Accessibility
DEFINE
A Clearer, faster workflow for health providers
Efficiently manage and document patient appointments.
IDEATE
Early sketches with clear Information hierarchy
I started sketching with a focus on information hierarchy (for example, positioning the main CTA at the top).
DESIGN
Patient overview card
I refined the hierarchy and eliminated color confusion- the only colors used are green to emphasize when a user has joined the Zoom meeting and the purple stroke to show the active state.
Redesigning the notes experience
• Less clutter, more action – Got rid of extra buttons so providers can do everything in one place without the hassle.
• All-in-one screen - Write, edit, and check notes while seeing patient history- no need to jump between screens!
• I added an indication of who wrote the note and when.
Clarity at first glance
• Looks way cleaner - Better spacing, easier to read, and not overwhelming.
• Placed the patient's name at the top to improve clarity and prevent confusion
• Buttons make sense now - Grouped all actions together so it’s not all over the place.
• Status is clear - You can actually see if the patient is ready without digging through text.
FINAL DESIGN
New provider-patient management screen
Streamlining how providers organize, track, and follow up on meetings—saving time and improving appointment management
Challenges
- Understanding the field and accessing competitor products.
- Limited user exposure.
Next steps
Usability testing to gain insights for design improvements, ensuring scalability- how will the system manage 50+ patients without overwhelming the user?
More?
Check out other projects
Ticketrack
Ticketing solution for
cybersecurity platform
Paygo
makes it simple to split the bill so that everyone can pay their fair share.
